Q & A

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Are you covid safe?

Yes, we adhere to the current government guide lines, with a 2 metre distance between exercise stations & participants.

We provide hand sanitiser & cleaning products at each session.

We regularly clean the equipment before, during & after each session.

If you have covid symptoms we kindly ask all members/participants to avoid attending Base Fitness sessions & follow the government guide lines regarding infection control & isolation.

We do not supply face masks/coverings or gloves. This is not essential but If you wish to bring your own PPE you're welcome to do so.

How do I book sessions?

You can book sessions via our booking system Gym Catch.

You will require a account, it is completely FREE to register with us, with no obligation to purchase sessions.

Once registered you have the option of PAYG sessions or bulk booking passes.

*If you have purchased a pass, this will sit in your gym catch account & ready for you to use until you have used the number of sessions or it expires. PLEASE READ T&C's for passes

How do I pay?

We take payment via Stripe, do not worry if you are not a Stripe account holder, you can still make a payment via Stripe as a guest or simply sign up for a free account.

What if I can not make my pre booked session?

As per our T&Cs we require at least 24 hours notice for cancellation & refunds of sessions paid for. If you cancel before the 24 hours you can just re arrange your session at a more convenient time.

 

Are your sessions suitable for beginners?

Most are, some would require some previous experience and/or knowledge We encourage all our participants to work within their own limits so they can workout safely & affectively. We also provide alternative exercises for those that may need to do a slightly easier variation or we can provide slightly harder version for those that wish to increase the intensity.

We encourage all levels & abilities to our sessions, but if you have any concerns please reach out, you can email us at basefitnessessex@gmail.com

How are your online fitness sessions delivered?

Our Online Fitness workouts are run through Zoom, once you register with us via our Gym Catch booking system, you can book the virtual workouts the same way you would book the in person sessions.

You will receive the appropriate login details for the said session after booking the email address you registered. Follow the instructions (please not you will have to have zoom downloaded) then your good to go & ready  to workout.

What age can I participate?

Due to the nature of the exercises & equipment used you have to be 18 to join in.

How Experienced are the instructors?

Both Lee & Peter have a combined experience of over 20 years working with many clients from different backgrounds, with various goals within the fitness industry.

Both are qualified up to level 3 & 4 Personal Training & have professional recognised status with CIMPSA & also hold a current license & up to date Boxercise qualifications. You are in good hands!

To find out more about Lee & Peter you can get to know them more here

Are you Insured?

Yes we are! Be foolish not to be.

We have both Public Liability & Professional Indemnity

 

Is there parking available on site?

Yes we offer free parking at our Boot Camp site.

If there are Further questions you wish to ask, please do not hesitate to reach out via one of our social media platforms or directly through our email

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